State Farm® Insurance Agent Shanelle Horton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sharon young
March 13, 2026
"Asia was very nice she explained everything to me nice lady"
"Thank you so much Sharon, for your kind words and 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Asia took the time to explain everything clearly and made you feel comfortable throughout the process. She truly cares about making sure our clients understand their coverage and feel confident in their decisions. We appreciate you choosing our State Farm agency and look forward to continuing to serve you!"
Selamu Demissei
March 10, 2026
"Asia great customer service 👏"
debebe nuramo
March 10, 2026
"I came today to State Farm need to save money Asia was able to help me save. I'm good now thanks"
Sabrin Said
February 26, 2026
"I came in today with state farm to get my car Insurance again Asia helped me to lower my price it was good 👍 myself and family have been with state farm for years they are a good company"
"Thank you so much for your kind words and for trusting our agency with your auto insurance! We truly appreciate you and your family being part of the State Farm family for so many years. I'm so glad to hear that Asia was able to help lower your price and take great care of you—that’s exactly the level of service we strive to provide every day. Please don’t hesitate to reach out if you ever need anything. We’re always here to help! 🚗"
Deondra
February 23, 2026
"10 out of 10 would recommend! Akimah was straight forward and she gave me the best bundle deal for my insurances. Amazing customer service as well! Thank you"
"Thank you so much for the amazing review and recommendation! We truly appreciate you taking the time to share your experience. I’m so glad Akimah was able to help you find the best bundle for your insurance needs and provide great customer service. She does a wonderful job taking care of our customers! Welcome to our State Farm family, and please don’t hesitate to reach out if there’s ever anything we can help you with. We’re always here for you! 😊"
Feleke Mathewos
February 19, 2026
"Asis helped.me with purchasing my home insurance as a first time home buyer i did not know what to do they are great"
"Thank you so much for your 5-star review Feleke! Congratulations on becoming a first-time homeowner — that’s such an exciting milestone! I’m so glad Asia was able to guide you through the home insurance process and make everything clear and easy to understand. Buying your first home can feel overwhelming, so we’re always happy to walk you through every step. We truly appreciate you trusting our office to help protect your new home. If you ever have questions or need anything at all, we’re here for you!"
marlo anderson
February 17, 2026
""Five stars for Asia Cannada! Insurance can be a headache, but Asia’s helpful attitude and expertise made all the difference. She’s responsive, professional, and genuinely cares about her clients. If you need someone at State Farm who actually listens, ask for her!""
"Thank you, Marlo for your kind words and five-star review! We’re thrilled to hear about your positive experience with Asia. She truly takes pride in providing responsive, professional service and making sure every client feels heard and supported. Insurance can definitely feel overwhelming at times, so it means a lot to know she helped make the process smooth and stress-free for you. We appreciate you trusting our State Farm agency and for recommending Asia — we’re lucky to have her on our team! If you ever need anything at all, we’re here to help."
Kipapa Albert
February 17, 2026
"Asia helped with the DSS set up for me she great"
"Thank you so much for sharing your experience! ⭐⭐⭐⭐⭐ We’re so glad Asia was able to help you with your DSS setup and make the process smooth for you. She truly goes above and beyond to make sure everything is handled properly and that our clients feel supported every step of the way. We appreciate you taking the time to leave a review and for trusting our State Farm agency. We’re always here if you need anything!"
London Conner
February 17, 2026
"such a great experience working with this State Farm agency! From the very beginning, their team was incredibly responsive and professional. Both times I requested a quote, they reached out quickly and made the entire process smooth and stress-free. I had the pleasure of working with Shanelle and Sheba, and they were both amazing. They were knowledgeable, patient, and took the time to thoroughly explain my options so I could make an informed decision. I truly appreciated how attentive and personable they were throughout the entire process. If you’re looking for an insurance agency that values customer service, communicates clearly, and treats you with care and professionalism, I highly recommend this team!"
"Thank you so much for this incredible review and recommendation! ⭐⭐⭐⭐⭐ We’re truly grateful for your kind words. Providing a smooth, responsive, and stress-free experience is exactly what we strive for, so it means a lot to hear that reflected in your experience with our team. Sheba will be so happy to hear your feedback! We both take great pride in being knowledgeable, patient, and making sure every client fully understands their options before making a decision. Thank you again for trusting our State Farm agency and for taking the time to share your experience. We’re always here whenever you need us!"
Sandra L
February 12, 2026
"Asia is awesome!"
"Thank you Sandra! We couldn’t agree more — Asia is awesome! 😊 She truly cares about our clients and works hard to make every experience a great one. We’ll be sure to share your kind words with her. We appreciate you choosing our State Farm agency and are always here if you need anything!"
April McDonald
February 12, 2026
"Shanelle Horton and her team consistently take care of our families insurance needs. We are thoroughly pleased with their dedication and commitment in making sure our family is good."
"Thank you April, for your continued trust and for sharing such thoughtful feedback! It truly means a lot to know that my team and I have been able to consistently take care of your family’s insurance needs. Providing dependable service and making sure our clients feel protected and confident in their coverage is always our top priority. We sincerely appreciate your loyalty and the opportunity to serve your family. We’re always here whenever you need us!"
Robert Montgomery
February 11, 2026
"Stopped by to get an auto bundle quote. Worked with Asia, who was very professional, knowledgeable, and friendly. Would highly recommend."
"Thank you for stopping by and for the 5-star review! We’re so glad you had a great experience working with Asia. She truly takes pride in being professional, knowledgeable, and friendly while helping our customers find the right coverage — especially when it comes to auto bundle options and vehicle insurance. We appreciate your recommendation and the opportunity to earn your business. Please don’t hesitate to reach out if you need anything at all!"
EVON NEBLETT
February 11, 2026
"Asia really helped me out when I came into the office today. She took the time to work through my billing situation and made the whole process easy and stress-free. I definitely recommend her at Shanelle Horton Agency in Clarkston, Georgia."
"Thank you so much for the wonderful review and recommendation! We’re so glad Asia was able to help you with your billing situation and make everything easy and stress-free. She truly cares about taking the time to walk our customers through any concerns and finding the right solutions. We also appreciate you mentioning the Shanelle Horton Agency here in Clarkston, Georgia — we’re proud to serve our local community and grateful for customers like you. If you ever need anything, we’re always here to help!"
Nicole Bradford
February 11, 2026
"Highly recommend! Shanelle is the best! The agents in this office are knowledgeable and always a pleasure to talk to!"
"Thank you so much for the recommendation! I truly appreciate your kind words. It means a lot to hear that you’ve had a great experience with our office. We always strive to provide knowledgeable service and make sure our customers feel taken care of. I’m always happy to help, so please don’t hesitate to reach out if you ever need anything. Thanks again for your support! 😊"
Malek Epps
February 11, 2026
"Had a really good experience with Asia. She was kind, helpful and took the time to make sure I understood everything. I really appreciate her help."
"Thank you for sharing your experience! We’re so glad to hear that Asia was able to assist you and make sure everything was clearly explained. Taking the time to help our customers feel informed and comfortable with their coverage is something we care deeply about. We truly appreciate your kind words and are grateful you chose our office for your insurance needs! 😊"
Patrick Labat
February 11, 2026
"Working with Shanelle Horton’s State Farm agency has been such a positive experience. She brings both expertise and heart to everything she does. She takes the time to explain options clearly, answers questions with patience, and makes sure you’re fully protected — not just “sold a policy.” It’s rare to find someone who combines integrity, attention to detail, and exceptional customer service the way she does. If you want an agent who truly shows up for her clients, this is the one."
"Thank you Patrick, for this incredible review and for highlighting your experience! We’re truly grateful for your kind words about Shanelle Horton agency. I genuinely care about making sure every client feels informed, protected, and valued — not just “sold a policy,” as you so perfectly said. It means so much to hear that you found the process quick, easy, and accessible — from vehicle insurance and claims support to quote turnaround and communication with our team. Providing clear explanations, integrity, and exceptional service is exactly what we strive for every day. Thank you again for your trust and recommendation. We’re always here whenever you need us!"
Jacki Labat
February 11, 2026
"I can’t say enough great things about Shanelle Horton and her State Farm team. Shanelle is knowledgeable, responsive, and truly cares about making sure her clients understand their coverage and feel confident in their decisions. Insurance can feel overwhelming, but she makes the process seamless and stress-free. Her professionalism and personal touch set her apart. If you’re looking for an agent who is thorough, trustworthy, and genuinely invested in protecting what matters most to you, I highly recommend her agency!"
"Thank you so much for your heartfelt review. It truly means more than you know. I understand that insurance can feel overwhelming at times, so I make it a priority to ensure my clients fully understand their coverage and feel confident in every decision they make. Knowing that you felt the process was seamless and stress-free is exactly the experience I hope to provide. Your trust in me and my team is something I never take lightly. We are genuinely invested in protecting what matters most to you and your family. Thank you for your recommendation and for allowing us to serve you — we’re always here whenever you need us. 💛"
Bouncin4Checks
February 11, 2026
"Outstanding customer service from start to finish. My insurance agent was knowledgeable, responsive, and took the time to explain my motorcycle policy clearly so I knew exactly what I was getting. They helped me find solid coverage at a fair price and made the entire process smooth and stress-free. Communication was prompt, and I never felt rushed or overlooked. Highly recommend to anyone looking for motorcycle insurance with an agent who actually cares and follows through."
"Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. It means a lot to hear that you felt informed, supported, and never rushed throughout the process. We believe insurance should be clear and straightforward — especially when it comes to protecting something as important (and fun!) as your motorcycle. Making sure you understand your coverage and feel confident in your policy is always our top priority. We’re grateful for your trust and your recommendation. If you ever need anything at all, we’re always here for you. Ride safe and thank you again for choosing our office! "
Kelsey Wright
February 11, 2026
"Absolutely amazing team! Akimah B. Was the kindest most beautiful soul who helped me out so eloquently and gracefully! I would 10/10 recommend this firm especially Akimah B! Thank you all so much again!"
"Thank you Kelsey, for your incredibly kind words! We truly appreciate you taking the time to share your experience. Akimah is such a valued part of our team, and it means so much to hear how well she took care of you. We strive to make every interaction professional, helpful, and personable — and I’m so glad she delivered exactly that. Your 10/10 recommendation means the world to us! Thank you again for trusting our office. We’re always here whenever you need us."
Jaaran Nesbitt
February 11, 2026
"Working with Shanelle Horton at State Farm was a great experience. She provided amazing customer service, answered all my questions, and found me excellent coverage at a great price. You can tell she genuinely cares about her client. I’m very happy I chose her."
"Thank you so much for the kind review! I truly appreciate you taking the time to share your experience. It was a pleasure working with you, and I’m so glad I was able to answer your questions and help you find the right coverage at a great price. Providing great service and making sure my clients feel confident about their coverage is always my goal. Thank you again for trusting me with your vehicle insurance—I’m always here if you ever need anything! 😊"
Sabrina Smith
February 11, 2026
"I want to take a moment to share a wonderful experience I had with my car insurance services and especially recognize Asia for her outstanding support. From start to finish, she was professional, patient, and incredibly knowledgeable. She took the time to clearly explain our coverage options, helped us find the best fit for our needs, and made sure every question was answered without rushing us. Asia went above and beyond to make the process smooth and stress free. Her responsiveness and attention to detail gave us confidence that everything was handled correctly. It is rare to find someone who truly cares about customer service the way she does. If you are looking for reliable car insurance support and someone who genuinely looks out for your needs, I highly recommend working with Asia. Truly grateful for her help and dedication"
"Thank you so much for taking the time to share such a thoughtful and detailed review! We truly appreciate you trusting our office with your vehicle insurance. It’s wonderful to hear that Asia provided such a positive experience and took the time to walk through your coverage options so thoroughly. Providing clear guidance, patience, and responsive service is exactly what we strive for with every customer. Asia takes great pride in making sure our customers feel confident in their insurance decisions, and we’re so glad she was able to make the process smooth and stress-free for you. Your recommendation means a lot to our entire team. Thank you again for your support—we’re always here whenever you need us! 😊"
Khan Afsar
February 11, 2026
"Asia helped me a lot with price going down"
"Thank you so much for your review, Khan. We’re so glad to hear that Asia was able to help lower your rate and make a difference for you. She works hard to find the best value and coverage options for our customers, and we’re proud to have her on our team. We truly appreciate you trusting us with your vehicle insurance needs. If there’s ever anything else we can help with, we’re always here for you!"
miranda Gaffney
February 11, 2026
"Asia has been the most professional, communicative, articulate, informed industry expert that I’ve had the pleasure to work with. She’s knowledgeable and integral. She’s very thorough in her work and makes sure she provides the best course of action depending on your needs, ensuring you have a clear understanding of the policy and terms of condition. If you ever need stellar support, I recommend you request Asia as she’ll ensure you have a great experience. Her customer service is very strong and welcoming."
"Thank you for such a detailed and thoughtful review! We’re incredibly grateful you took the time to share your experience. Asia works very hard to make sure every customer fully understands their coverage and feels confident in their decisions, so it’s wonderful to hear that her professionalism, knowledge, and communication made such a positive impression. Our goal is always to provide personalized guidance and make the insurance process as clear and comfortable as possible. We’re so glad Asia was able to do that for you. Thank you again for your recommendation and for allowing our office to serve your insurance needs!"
Coach Coide
February 11, 2026
"I recently visited a State Farm office and I can honestly say this location is one of the BEST I’ve ever been to. The entire team was extremely helpful, patient, and very informative — they took the time to explain everything clearly and made sure I understood my coverage. A special thank you to Akimah! She did a phenomenal job making me feel comfortable and confident in choosing State Farm as my primary insurance. Her professionalism, kindness, and attention to detail truly stood out. If you’re looking for an insurance office that actually cares and treats you like more than just a number, I highly recommend this State Farm location! Shanelle Horton office!"
"Thank you so much for this incredible review! Your kind words truly mean the world to us. We are so intentional about making sure every person who walks through our doors feels informed, valued, and confident in their coverage — so hearing that you experienced exactly that is the greatest compliment. Akimah will be so happy to read this! She genuinely cares about our customers and takes pride in making sure everything is explained clearly and thoroughly. Thank you again for trusting us and for recommending our Shanelle Horton State Farm office. We are always here for you and truly appreciate you being part of our agency family!"
Andrew Charles
February 11, 2026
"Amazing staff, very kind and helpful. Special shout out to Asia Cannada, her expertise and professionalism is unmatched"
"Thank you for the wonderful review! We truly appreciate your kind words about our team. Asia is an outstanding part of our office, and we’re so glad her knowledge and professionalism made such a great impression. Providing friendly, helpful service and making sure our customers feel supported is always our goal. Thank you again for your recommendation and for trusting our agency with your insurance needs! 😊"